Independent Sales Organizations (ISOs) operate as intermediaries between merchants and payment processors — a complex, highly regulated space. Whether you're an ISO establishing merchant relationships, a payment facilitator structuring sub-merchant agreements, or a merchant evaluating an ISO contract, the legal framework matters.
Key ISO Agreement Components
- Agent/ISO Registration: ISOs must register with card networks (Visa, Mastercard) through a sponsoring bank. The registration process involves background checks, financial requirements, and compliance obligations. Failure to register properly can result in fines and loss of processing privileges.
- Revenue Sharing & Residual Agreements: The economic heart of the ISO relationship. Residual agreements define how processing revenue (basis points, per-transaction fees, monthly fees) is split between the ISO, sub-agents, and the processor. These must be drafted with precision — ambiguous residual language is a constant source of litigation.
- Merchant Agreements: ISOs typically use processor-provided merchant agreements but may negotiate custom terms for high-volume merchants. Key provisions include processing limits, reserve accounts, chargeback liability, and termination rights.
- Buyout & Portfolio Valuation: ISO portfolios (merchant residual streams) are bought and sold. Valuation depends on attrition rates, average processing volume, contract terms, and exclusivity. Typical multiples range from 20–40x monthly residuals depending on portfolio quality.
Custom Middleman & Referral Agreements
Beyond formal ISO arrangements, many businesses operate as referral sources, lead generators, or informal intermediaries in payment processing, merchant services, and financial products. These relationships require carefully drafted agreements to address:
- Compensation structure (upfront fees, trailing commissions, revenue sharing)
- Exclusivity and non-circumvention (preventing the introduced parties from cutting you out)
- Compliance with state money transmitter laws and federal regulations
- Intellectual property and customer data ownership
- Term, termination, and post-termination residual rights
- Regulatory considerations (state licensing, Dodd-Frank, CFPB oversight)
Marc Lynde has specific experience structuring these arrangements from his work with fintech companies, payment processors, and blockchain enterprises at national law firms. If you're operating in the payments space, we understand the industry.